Technology: An Overview of Microsoft Lync 2010

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Microsoft Lync 2010 takes Bill Gates’ vision to “use software to improve the way people communicate” to the next level. It provides a solitary interface that brings together instant messenger tools, voice communications, video, audio, and web conferencing into a more accessible, collaborative, and engaging offering.

Features and applications
• Smart communication choices are made easy with the presence of skill search, location information, pictures, and more.
• Social connections are created and work teams strengthened through activity feeds, picture-enhanced presence, and linked contacts lists.
• Meetings are transformed with the inclusion of application and desktop sharing, along with high resolution video to make even those connecting from oversees seem fully present.
• With a single click using meeting reminder or Microsoft Office, you can schedule and even join meetings.
• Lync 2010 allows the frequent traveler and tele-worker to stay connected from virtually anywhere with any device connected via PC or phone.
• It grants easy access to voice, audio, video, and web conferencing along with instant messaging.
• One set of contact lists are shared between Lync and other Microsoft applications.
• Through applications such as Microsoft Outlook that you use the most often, you can communicate with context.

Benefits
• Integrated conferencing using video, audio, or web reduces the costs of travel and third party conferencing solutions. Since the system uses VoIP, long distance telephone charges are nonexistent.
• Productivity is improved and enhanced through real-time collaboration via conferencing using shared applications, desktop, and virtual whiteboards.
• It allows travelers and tele-workers to be mobile, yet still keep in touch with the office from any location.
• Demonstrates excellent service to internal and external customers through management features and one-touch call routing.
• Integrates seamlessly with existing infrastructures.

Does this sound too good to be true? Microsoft is offering a free 180 day trial of the full version to anyone who’s interested to allow users to experience Lync 2010.